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2026
19 March | ONLINE

Educational Competencies Consortium (ECC) Annual Conference (Virtual) 'Smarter, Not Harder: Rethinking Reward & Recognition '

2026
29 March - 4 April 2026 | DOHA, QATAR

Design Thinking And Agile Creativity For Excellence: AI ASSISTED

This 3-day workshop empowers leaders and professionals to drive transformation through design thinking, agile creativity, and AI-assisted innovation. In an era of rapid digital disruption, businesses and organizations must evolve from traditional, process-driven models to human centered, adaptive, and agile systems that deliver a meaningful impact for customers and stakeholders. This module bridges that gap by equipping participants with the mindset, methods, and tools to innovate effectively and sustainably.

2026
6-11 April 2026 | PULAU PINANG

Transformasi Organisasi Melalui Tadbir Urus Bersepadu (TUBE©)

TUBE© dirangka khusus untuk membantu peserta membangunkan pelan transformasi dengan menggunakan pendekatan TUBE©. Pendekatan TUBE© dibangunkan berasaskan kerangka berasaskan hasil (outcome based) dengan kandungan program menjurus kepada membantu menyediakan penyelesaian menyeluruh dan sistematik mencakupi peringkat organisasi (makro) dan individu (mikro).

2026
28-29 April 2026 | PULAU PINANG

Membangunkan Pelan Penggantian: Strategi dan Teknik Pelaksanaan

Pengurusan pelan penggantian adalah perkara strategik dalam merangka masa hadapan yang perlu diberi perhatian oleh setiap organisasi. Pelan penggantian ialah proses mengenalpasti dan membangunkan bakat dalam kalangan kakitangan sesebuah organisasi bagi mengisi jawatan-jawatan strategik dan kritikal organisasi tersebut. Pengurusan pelan penggantian yang komprehensif akan dapat menjamin kelestarian kepimpinan sesuatu organisasi dalam jangka sederhana dan panjang.

2026
9-16 May 2026 | GERMANY

Innovation Eco-Systems: A European Perspective

Transformation and innovation are critical agenda for the public sector if it is to keep abreast of the dynamic changes in socio-economic-political realities of nations. The changing domestic and global landscapes make it imperative for governments and their agents to continually reinvent itself to remain relevant in facilitating the socio-economic growth of the nation.

2026
9-11 Jun 2026 | PULAU PINANG

Transformasi Pembangunan Bakat Sektor Awam: Pengintegrasian Kompetensi, Potensi dan Prestasi

Perkhidmatan awam Malaysia sedang berdepan keperluan untuk memperkukuh keupayaan modal insan bagi menghadapi cabaran transformasi, digitalisasi dan peningkatan prestasi organisasi. Seiring dengan aspirasi dan agenda reformasi sektor awam, pembangunan bakat menjadi tunjang utama kepada sistem penyampaian perkhidmatan yang berkesan, inovatif dan berorientasikan hasil.

2026
24-29 August 2026 | PULAU PINANG

Innovation And Entrepreneurship For Executive (Inoefex)

Change has often been viewed as something that is threatening; but this is only when we take a reactive approach towards organizational operations, where one needs to continually “firefight” unexpected happenings. On the other hand, if we are to view it proactively, then change is viewed as something beneficial to capitalize on; an identified opportunity for improvement and enhancing competitiveness. This proactive approach is what innovation and entrepreneurship is all about. In laymen terms, innovation is about taking a creative approach towards dealing with a problem or opportunity, whilst entrepreneurship is about realizing organizational effectiveness from the innovation. These two terms are very much interlinked that for entrepreneurship to happen, innovation must precede it.

2026
4-5 Ogos 2026 | PULAU PINANG

Kemahiran Membangunkan Analisis Keperluan Latihan (Training Needs Analysis - TNA)

E-Government is ultimately about realizing the benefits of technology for transforming the way services are delivered to citizens and improving their experiences through e government agenda. In this regard, Estonia is a leading country in providing digital services, for instance 99% of all government services are provided via online, 98% of medical prescription are issued digitally and 99% of population has an electronic ID. With those indicators, it is not surprising that Estonia ranks first in Digital Public Services in European Union, according to the European Commission’s 2021 Digital Economy and Society Index.

2026
2-10 October 2026 | ESTONIA & FINLAND

Unlocking Digital Advantage In Governance: Estonia Success Story

E-Government is ultimately about realizing the benefits of technology for transforming the way services are delivered to citizens and improving their experiences through e government agenda. In this regard, Estonia is a leading country in providing digital services, for instance 99% of all government services are provided via online, 98% of medical prescription are issued digitally and 99% of population has an electronic ID. With those indicators, it is not surprising that Estonia ranks first in Digital Public Services in European Union, according to the European Commission’s 2021 Digital Economy and Society Index.

2026
17-24 October 2026 | UNITED KINGDOM

Job Evaluation In Practice: Methods, Insight And AI Innovation

The programme is designed to enhance participants’ understanding of job evaluation as a critical organisational tool, combining the application of the HERA job evaluation methodology, data-driven insights through ECC Online, and emerging perspectives on the role of AI in supporting job evaluation processes. Through expert-led sessions, practical exercises, a live organisational case study visit, and guided action planning, participants will gain practical insights to support fair, consistent, and evidence-based HR and reward decisions within their organisations.

2026
15-21 November 2026 | JAPAN

Creating A High Performance Culture : Japan Experience

To ensure high performance of government organizations, it is crucially important to understand organization culture and its relations with the performance of organization and to build up or develop culture to improvement of performance. It is especially important in the time of rapid and wide ranging changes.

"TRANSFORMING YOUR VISION INTO ACTION"

MTalent@MEDIA

AGENDA AWANI: GAJI PENJAWAT AWAM NAIK, APA SYARATNYA?


AWANI Dialog Poket Rakyat: Pekerja dan Gaji Bermaruah


AGENDA AWANI, Membincangkan persoalan: "Semak Skim Gaji Penjawat Awam. Wajar?"


AWANI Ringkas: Pakar saran kerajaan tubuh Suruhanjaya Gaji


Rakan Strategik

TOKYO, JAPAN

Creating A High Performance Culture - Japan Experience

Every organization, whether public or private has its own unique culture. Even in the same government of the same country, culture is different in each organization. It is said, “Every organization has a culture, that is, a persistent patterned way of thinking about the central tasks of and human relations within an organization. Culture is to an organization what personality is to an individual.” (James Q. Wilson) Harold Seidman referred to government organizations “with distinct and multidimensional personalities and deeply ingrained cultures and subcultures reflecting institutional history, ideology, values, symbols, folklore, professional biases, behavior patterns, heroes and enemies.”

Organization culture affects how organization and its members behave. Accordingly, the performance of specific organization is very much dependent on the culture of the specific organization. To ensure high performance of government organizations, it is crucially important to understand organization culture and its relations with the performance of organization and to build up or develop culture to improvement of performance. It is especially important in the time of rapid and wide ranging changes.

Program Detail

  • Program Name
    Building a High-Performance Organisation (HPO) - Japan Experience
  • Program Date
    23 - 29 November 2025
  • Registration Deadline
    23 October 2025
  • Venue
    Tokyo, Japan
  • Course Fee
    USD 6,900


    * Fee inclusive of program kit, accommodation, tea breaks, lunch, ground transportation, certificate and does not include SST 8%

Course Contents

  • Culture of government and of specific government organizations. (what are components of organization culture and from where do they come?)
  • Performance of government organizations
  • Systems and measures to build up and develop high performance culture.
  • Relationship between Culture and Performance of specific government organizations.
  • Specific missions, responsibilities and authorities of government organizations (nature and characteristics of missions, responsibilities and authorities such as regulation, service provision and internal (within the government) management)
  • Specific targets of policies of specific government organizations (kinds and characteristics of target organizations and people and relations between them and government organizations)
  • Organization structure and type of specific government organizations (allocation of responsibilities and authorities within organizations, etc)
  • The way how specific government organizations are operated and managed.
  • Process and procedures of policy making (decision making) and implementation (extent of involvement and participation of various levels of employees, etc)
  • Leadership at various levels in organizations
  • Size and composition of workforce and personnel management of (specific) government organizations (composition and educational and professional backgrounds of employees,
  • Recruitment, promotion, retirement, management of working condition and other personnel
    management, etc)
  • Training and education of employees
  • Measures to maintain high morale of employees

Learning Outcomes

On completing this program, the participants will :

  • Understand what makes a High Performing Organization (HPO)
  • Develop a greater understanding of the Japanese culture of HPO.
  • Learning the best practices in implementing HPO culture.
  • Using international examples, participants will develop their understanding of what
    constitutes a high performing organization culture
  • Have a personal action plan to practice key learning from the program

Testimonies of Participants

❝A very complete description of the Structural Reform of Tokyo Metropolitan Government. Quite impressed with the management of Tokyo Metropolitan which is able to manage 14 million employees. But the new thing that attracts my attention is the concept of the Tokyo Metropolitan Government Future-Oriented Office. A very new concept and out of the box thinking. Different from conventional workstyle aiming at efficiently utilizing locations and times. There are several interesting things related to this concept that can be implemented in Malaysia.❞

Hasliffah Binti Hassan
Ministry Of Domestic Trade And Costs Of Living

❝Very organized and systematic management. A very clear explanation regarding the difference in roles between Local Government and the Ministry. In terms of juridisction of Local Governments and Ministries very different between the Governments of Japan and Malaysia. The role of Local Government in Japan seems to have more responsibility covering local issues.❞

Farah Sasha @ N Nadarajah
Ministry Of Housing And Local Government